Returns & Exchanges
At SUPCASE, we stand by the durability of our products and offer a 30-day return window for items in original condition. Whether you need a different model or a full refund, our streamlined process ensures your tech remains protected without the hassle.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Package and Ship
Securely place your SUPCASE product in its original packaging and drop it off at any authorized carrier location.
Receive Refund or Exchange
After our warehouse inspects the returned item, we will process your refund to the original payment method or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing